Privacy Policy
Effective Date: 8/14/2025
Last Updated: 8/15/2025
Onis Technologies LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, create an account, or make a purchase. This Privacy Policy explains how we collect, use, store, and share your information.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
Account Information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Saved payment method details (stored securely by Wix Payments)
Order Information:
- Purchased products
- Order history
- Delivery details
Behavioral & Usage Data:
- Browsing activity, clicks, scrolls, and page interactions (collected via Maze analytics)
- Heat map data showing how users interact with our site
- General device and browser information (IP address, operating system, browser type, approximate location)
Cookies & Similar Technologies:
- We use cookies and similar tracking technologies to improve site performance, remember your preferences, and understand visitor behavior. You can disable cookies in your browser settings, but some features may not function properly.
Credit Card Processing:
- The security of our customers' financial transactions is extremely important to us at ONIS and we are 100% committed to protecting you. For this reason, we utilize Wix Payments which complies with the Payment Card Industry Data Security Standards (PCI DSS).
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your user account
- To process orders and payments (via Wix Payments)
- To ship products and provide order updates
- To personalize your site experience
- To monitor site performance and user engagement via analytics
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share your data only as necessary to provide our services:
- Payment Processing: Wix Payments securely processes your credit card information. We do not store or have access to full credit card details.
- Shipping & Fulfillment: Your address and contact information are provided to our shipping carriers.
- Analytics: Maze receives behavioral and heat map data for analysis.
4. Data Retention
We retain account and order information for 12 months after your last interaction with us. After this period, your data will be deleted or anonymized unless required by law to retain it longer.
5. International Visitors
Our website may be accessed by users outside the United States. By using our site, you understand that your information may be stored and processed in the U.S., where data protection laws may differ from your country’s laws.
6. Your Privacy Choices
- Access & Updates: You may log in to your account to review or update your personal details.
- Data Deletion: You may request deletion of your account and personal data by contacting us at support@onis.bio.
- Cookies: You can disable cookies through your browser settings.
7. Children’s Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
8. Security
While no online platform can be 100% secure, we take reasonable measures to protect your data, including using SSL encryption for all transactions.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date revised accordingly.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Onis Technologies LLC
Email: support@onis.bio